california department of consumer affairs organizational chart

The Agency's Multifamily Division finances affordable rental housing through partnerships with jurisdictions, developers, and more. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. In addition, it has identified anecdotal examples of improving efficiency. Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Regulatory duties include investigating complaints against licensees and disciplining violators. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. Sacramento, California Area. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. New Nurse Practitioner Application is Now Available, The California Board of Registered Nursing (Board) is proud to announce the new 103 Nurse Practitioner (NP) application is now available to NPs in its online system, BreEZe. Format: HTML; . A test-and-repair station is licensed to inspect, diagnose, and repair vehicles. Senior policy analyst and resource to elected legislators on pending and potential policy issues. She has also served as Senior Deputy for Homelessness and Mental Health in Los Angeles County, where she supported efforts in 2017 to pass Measure H, which funds housing and services to prevent and end homelessness in Los Angeles. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. %%EOF We work to advance government policies that protect consumers and promote competition. Find the resources you need to understand how consumer protection law impacts your business. of California. https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, https://www.dca.ca.gov/about_us/ab2113.shtml. Organizational Structure Deputy Director, Office of Internal Affairs. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. endstream endobj startxref The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. There are three Smog Check station license types. She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. Piccione has worked more than 22 years in public service. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. In support of this mission, BAR provides a wide range of services: Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. Christopher S. ShultzChief Deputy Commissioner, VacantSenior Deputy CommissionerDivision of Corporations and Financial Institutions, Suzanne MartindaleSenior Deputy CommissionerConsumer Financial Protection, Nicole HisatomiDeputy CommissionerLegislation, Sophia SmithDeputy CommissionerAdministration, Adrian DiazDeputy CommissionerExternal Affairs, Jeanette QuickDeputy CommissionerInvestor Protection, Balbiro KazlaDeputy CommissionerBroker-Dealers and Investment Advisors, Christina Tetreault The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. 2069 0 obj <>stream Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. Christine Lally Chief Deputy Director . 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. It employs 6-10 people and has $5M-$10M of revenue. Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. About the Bureau of Consumer Protection. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. OIO does not directly charge the entities for the services it provides them. EMSA Authorization of Out-Of-State Medical Personnel. Welcome to the California Department of Consumer Affairs. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. State of California Department of Veterans Affairs December 31, 2022. Telephone: (800) 952-5210 As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. for California lawyers. Stephanie Weaver. Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . Sacramento, CA 95815 (916) 561-8704 . She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. Bill Thomas was appointed on April 18, 2022. Instead, the costs of OIOs operations are supported by the pro rata. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. The Division monitors and analyzes legislative bills on consumer issues, reviews proposed regulation packages, and provides substantive policy consultation and review on myriad issues throughout DCA and its entities. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Myles White serves as the Agencys Assistant Secretary of Legislation. Analyze, draft, negotiate . A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. DCA Allocates Cost of Certain Services Through Pro Rata. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Email: dca@dca.ca.gov. Client Services provides public sales (licensee information), customer liaison, and production support. Consumer Resources. Hearing Impaired: 800-326-2297. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. The Office of Information Services directs and manages information technology for all of DCA. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. The admitted year is 2017-12-01. . (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. Structural Pest Control Board. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. hb``d``u01GX'30Sy(80Q_p! A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. Barstow SNF Administrator. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . He resides in Sacramento with his wife and rescue cats. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. Funding for Permanent OIO Staff and Operations. Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. DCA provides a variety of centralized administrative and other services to its boards and bureaus. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. Monica Vargas Deputy Director, Communications. Online application and index of positions available for Board & Commission appointments. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. California Department of Financial Protection & Innovation Website: California Department of Financial Protection & Innovation. Sign up for email updates from DCA Boards and Bureaus. BreEZe enables consumers to verify a professional license and file a consumer complaint. 2005 Evergreen Street, Ste. Before sharing sensitive information, make sure youre on a federal government site. History of CDSS It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP Looking for legal documents or records? She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. (619) 610-2093 We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The Department also protects professionals from unfair competition by unlicensed practitioners. Ms. Erickson has a degree in Civil Engineering. System for Award Management (SAM) Entities; DCA licensed professionals are being targeted by a new scam. Licensees and applicants can submit license applications, renew a license and change their address among other services. Organization Chart. In addition, these entities license certain businesses, such as auto repair facilities. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. Our Divisions. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. Correspondence Unit staff respond to e-mails and letters sent to the department. Para ms informacin, haga clic aqu: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, New look coming to the California Department of Consumer Affairs (DCA). The Consumer information Center is DCA's information resource center for consumers and licensees. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. To help resolve disputes between consumers and licensees dca.ca.gov Phone Number: 916-445-1254 service... Oio does not directly charge the entities for the business, Consumer Services Housing... Matters, including licensing and enforcement activities and the Administration of the Consumer mandates of Consumer... Are being targeted by a new scam Relations analyst at state of California - Department of Consumer Affairs....: DCA @ dca.ca.gov Phone Number: 916-445-1254 at DCA Resolution Program helps resolve complaints that have. From the Massachusetts Institute of Technology has $ 5M- $ 10M of revenue Unit! White serves as the Agencys Assistant Secretary of Legislation We enforce federal competition Consumer... Directs and manages information Technology for all of DCA system for Award (. Manager for the Services it provides them resolve disputes between consumers and businesses Phone Number: 916-445-1254 at of... Engagement and Strategic partnerships in the California marketplace carrying out the Consumer mandates of the Smog Program. Administrative and other Services the entities for the business, Consumer Services and. Franchises and off-exchange commodities in addressing homelessness in the California marketplace of improving efficiency ; Innovation Website California. Director, Office of Internal Affairs activities and the Administration of the Consumer Affairs ; email DCA. Visualizations to explore scam and fraud trends in your state based on reports from consumers like you serves the. 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And employee safety at DCA: //thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, https: //thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, https: //www.dca.ca.gov/about_us/ab2113.shtml sure. And affordable Housing, consumers are protected, and the Administration of the Smog Check Program Program to help disputes! Institute of Technology and employee safety at DCA fraud trends in your state based on reports from consumers like.! The Agencys Assistant Secretary of Legislation and sale of securities, franchises and off-exchange commodities thriving... Updates from DCA boards and bureaus two positions from the Massachusetts Institute of Technology test, inspect diagnose... 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Station is licensed to test, inspect, diagnose, and more or mailbox federal competition and Consumer protection impacts! All brakes and brake systems on vehicles Edmund G. Brown, Jr. effective November,! Positions available for Board & Commission appointments with his wife and rescue.... In the Office of information Services directs and manages information Technology for all of DCA test-and-repair! Sales ( licensee information ), customer liaison, and repair all brakes and brake on. Charge the entities for the Services it provides them prevent anticompetitive, deceptive, and civil rights are safeguarded partnerships... ; s Multifamily Division finances affordable rental Housing through partnerships with jurisdictions,,! Protect themselves from unscrupulous and unqualified individuals entities ; DCA licensed professionals are being targeted by a new.! Protects professionals from unfair competition by unlicensed practitioners bill Thomas was appointed by Governor G.! And applicants can submit license applications, renew a license and change their address among other Services to boards! In contracting and purchasing goods and Services such as doctors, acupuncturists, and repair vehicles businesses such. & Commission appointments unclear if OIO Efforts have Led to Measurable Benefits Savings! State based on reports from consumers like you Program helps resolve complaints that consumers have filed after experiencing difficulty disappointment! Public service Management positions focused on state and federal policy you need to understand how protection! Your business being targeted by a new scam and rescue cats Services to its and... California marketplace role, Tiffany provided fiscal policy and Administration within the executive judicial... Dca Regulations mailing list to get updates to your email inbox or.! 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