l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. continue to be able to exercise your data protection rights, submit complaints To apply your Gift Voucher, enter the electronic voucher code you received in the Discount Code box and click the Add button. I have received a faulty item. By entering into a subscription plan, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation. For your information, we are not responsible for such websites or material nor do we review or endorse them. 30% OFF @ NO MINIMUM SPEND. * kg (salted caramel flavor) from my protein official website on **/**/****.order number *****.order has been placed by making online payment. Check MyProtein SE's website to see if they have updated their order changes & cancellations policy since then. All of our decisions will be final and binding and no correspondence will be entered into. We provide a self-serve option so that you can process your return quickly and easily. Spend & Save! 3. The majority of our EU orders will be fulfilled from within the EU but some products will be sent from UK. In some cases, gifts must be added manually to basket so additional information will be provided. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. In most cases Who WAS the controller? b. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. Has my data been transferred to someone else/a third party? If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. an internal re-organisation and does not affect you in any material way. To make any To start your return, follow the steps located within the returns policy by clicking HERE. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. The Best Myprotein UK discount code is 'ZERMATT'. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch. I'm full, I feel energised and I'm losing weight. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. MyProtein is a sports nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories. By permitting The Hut.com Limited (registered in England and Wales under company registration number 05016010) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ or any other member of The Hut Group (we, our or us) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (Terms). The changes will apply to the use of the Website after we have given such announcement. Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. All orders are subject to acceptance and availability. i. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Ordered 2.5kg of impact Whey protein on BlueLightCard offering 50% off and yet I was 40.00 for it. In addition, we will process information about you in accordance with our Privacy Policy. Head over to our contact page to get in touch with them now. Please double check the email you have entered! HELP- AMENDING AN ORDER You can amend your order by accessing your order in My Account. There are currently no items in your cart. I have received the wrong item. Vegetarian alternatives to gelatine are used where possible. Earn 10 for every successful referral and your friends will get 3 month free delivery! We send you an email as soon as your order is on the way, so that you can find out when it will arrive. Images that support the fault, if applicable. This is not common and we want to resolve this as quickly as possible for you. Once you have received the electronic Gift Voucher code you can then forward on this email to the gift recipient, or you can print out the voucher and give it to them. is still unsuccessful, we will give you at least 48 hours notice in advance of Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. Help Centre | MYPROTEIN ENJOY 45% OFF EVERYTHING USE CODE: SALE45 + FREE SHIPPING AT $100 HELP CENTRE How Can We Help? We'll Do The Rest. What is the difference between impact whey protein and impact whey isolate? How do I give the Gift Voucher to the recipient? to reattempt to process payment within 48 hours. Vegetarian. card payment is not processed successfully for any reason, we reserve the right Perfect for anyone serious about achieving their fitness goals and wanting one of the highest-quality protein shakes available. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. so that we know not to send you marketing communications. Gift Vouchers are valued and issued in GBP Pounds. We understand how frustrating this can be and want to resolve this as quickly as possible for you. Phone: 0845 094 9889. If the Referee already has an account on the Website then they will be unable to participate in the Referral Scheme using a referral code (regardless of whether they have previously placed an order). All discounted products and subscription products are excluded from the Referral Scheme. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your . change of legal owner in relation to databases in which you are included. You must bear the risk associated with the use of the Internet. Otherwise youll need to enter the details manually. Refer to our Returns Policy to find out how. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. Please refer to our returns policy page for more information. c. You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. Are my personal details safe if I create an account? If the order has been sent tracked then youll be able to click through to track it from your account. If you're seeing the status 'Payment Problem' then you're probably confused, don't worry this can be easily fixed and we'll have your products on the way to you in no time! What extraction method is used for Impact Whey Protein? This means that ordering with us will continue as normal and there will be no change to your shopping experience. a. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! Once received, we'll refund the amount for the returned goods and send you a notification via email. As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. If you do not agree to these Terms, please do not access nor use the Website. Not found the information you need? Verified. This means that next time around you can order your favorite supplements with ease. $58.04 ($1.64 / Ounce) $ . Who is the controller? Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates. Maximum discount will be 500 per order if not otherwise stated. Post Your Return. requests regarding your personal data, or if you have any questions or concerns Myprotein | 44,602 followers on LinkedIn. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. Our range of vegetarian products are Halal suitable. Still having problems? Pro rata price beats are strictly at our discretion. Gift Vouchers are valued and issued in GBP Pounds. We're Europe's #1 sports nutrition brand, delivering a range of quality products across 70 countries. We are 4 installments of $9.99 with zip Learn more about quadpay Learn more. If you believe that the item is faulty, please contact us. . pace at which THG has grown and advanced over the years and the successes weve I would like to raise a complaint about the quality of a product. Use the enter key to expand submenu items. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. Safety starts with understanding how developers collect and share your data. Discount given when offer requirements are met. Please ensure that when you receive an item that you take reasonable care of it when trying it on and please ensure that any security seals or tags are still intact. We'll send you an email as soon as the order is on its way. Why am I having problems accessing the checkout? Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. If you do not wish to accept the new Terms you should not continue to use the Website. All orders have to be placed through your online account but theyre more than happy to jump right in and do it for you. Alternatively, you can cancel with immediate effect by contacting the Customer Services team. Jan 24, 2023. As we take fraud very seriously, you will face validation and authorization by us and the card issuer. Vegan BCAAs are sourced from fermented carbohydrates (such as corn), non-vegan BCAAs on the other hand are available in synthetic and non-synthetic form, with the latter deriving from naturally high sources of BCAAs (animal feathers). Protection Officer by contacting us via the message centre in your customer I have been ordering this product for a long time and never paid this price. World's No.1 Online Sports Nutrition Brand. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). Your data was We only keep data for as All products returned to us are checked by our Returns Department. We reserve the right to change this Returns Policy at any time. Use the tab key or shift plus tab keys to move between the menu items. Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. Click the Myprotein (subscription) you want to review. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. Whatever your goals, we're here to support you and help Fuel Your Ambition. Are there going to be any changes to shipping fees? Returns for consumables and non-clothing items must be raised via our customer service team who you can reach by clicking hereYou can read our extended Return Policy below for full Terms & Conditions. m. We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below: Email: customer.experience@thehutgroup.com, Address: Customer Services, Meridian House, Gadbrook Park, Cheshire, CW9 7RA. We recommend that you contact your local customs office for information. Subsequent payments will be determined by the dispatch date of the previous subscription order. What should I do? Payment can be made by any major credit or debit card or via your PayPal account. The Promoters decision is final and no correspondence will be entered into. Health is singnature of our life..Kitchen scale- https://amzn.to/3JDi5xRInstagram - am. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. Shipping to other countries may still incur a charge. Your order will automatically default to any saved addresses but you can choose to add a new one. 50. If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help. What should I do? However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. If the missing item is not on there then you'll need to allow longer for it to be delivered. These could include but not be limited to mackerel, salmon and sardines. These Terms form the entire basis of any agreement reached between you and us. This will then apply the voucher to your order. If you do need to report your order as lost then please contact our Customer Service through your account. Location: So far great results. Must be like-for-like (size, flavour and quality). Buy Myprotein Clear Whey Isolate - 20 Servings (Tropical Dragonfruit) on Amazon.com FREE SHIPPING on qualified orders Skip to main content . Click Cancel. We reserve the right to amend the list of exempt products at any time. There's no need to worry, we're DPA- compliant meaning we care about keeping your details safe. Enjoy up to 45% OFF everything! If you have already received your item, please read our returns policy to find out how to return the item to us. How will I know when my order has been dispatched? All trade business is supplied on an ex-works basis. Need some more help? Well also send you an email as soon as its on the way! As soon as we've looked into the fault we'll send you an email with the outcome. some instances, the controller may have been a specific entity within THG. The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. What type of fish are our omega soft gels sourced from? If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Discount automatically applied to products as shown on product pages. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: Customs clearance responsibilities for EU delivery addresses. If your delivery address is within the United Kingdom, no additional taxes will be charged to you. Once you place an order, the payment will show in your account as pending until we send the products to you. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. We also recommend checking funds in the account. Click on Menu "Subscriptions". We apologise if you have not received your item. What happens if I am not at home to accept my delivery? If you want to purchase more than one Gift Voucher you can increase the item quantity on the basket page or go back to the relevant Gift Voucher product page and add more items to your basket. I have paid for an order using a Gift Voucher. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. Subject to the terms set out below, you may earn credit for use on this Website by referring a new customer(s) to us through our referral scheme by sharing the referral link and/or referral code we provide to you (the Referral Scheme). Please double check the email you have entered! For products such as Impact Whey Protein, the full amino acid profile can be viewed following the dedicated link on the product page located under the product image on the left. Value 51. My Protein has a consumer rating of 1.39 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. We will not pay any royalties or compensation to you or any third party for use of the Content. *Please note that in order for a return to be eligible, it must be in pristine condition and raised within 30 days of receipt. Unfortunately, once you have placed your order you cannot make changes to it. Overview. These clearance countries are subject to change without notice being provided to you. You can send our Customer Service team a message while you're in your account. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. Register Your Return Click here to start your return. Refer to our Returns Policy to find out how. We will submit periodic charges (every month, 2 months, 3 months or 4 months, as selected by you) without further authorization from you, until you opt out of auto-renewal on your My Account page by using the Cancel Subscription button. failure of the Website to meet your requirements. We'll send you an email within an hour to let you know if it worked. Deals & Offers. processing was based on your consent which you have withdrawn. We've all done it, ordered something and then realised later that it is no longer needed. Maximum discount value and percentage will vary depending on promotion. The credit that stands to your Referral Scheme account is not transferable in any way. 2. Our Returns Policy for faulty items upholds your statutory rights. Why do you still hold my data? Myprotein works in partnership with independent gyms, sports clubs, sports nutrition distributors, Independent retailers and health food wholesalers to bring proven products, service and revenue to a wider audience.Partnership terms & processWe have devised our Trade partnership platform to be as simple as possible to implement, giving you more time to promote the products!Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. In Names of winners will be available on request. If you can't cancel then you can send the item back to us. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. We can only reissue gift vouchers which have not been redeemed. You have the right to object to your This means that you will be charged duties, tariffs, or taxes at the rate applicable in the clearance country these will be paid on your behalf by the designated carrier. Use the enter key to expand submenu items. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. By entering the competition entrants will be deemed to have read and understood these Terms and be bound by them. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. legitimate grounds to continue to process your personal data; and where our At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Shipping 55. Your account will show any previous orders youve placed. $29.69 ($1.03 / Ounce) $28.04 ($0.97 / Ounce) First . What happens if I want to return my order? $14.99. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. For deliveries to addresses within the EU, for legal purposes you are the importer of the goods, and are responsible for any import formalities as well as any duties, tariffs, or taxes which may be charged by any customs authority. You will receive your credit in the default currency of the Website. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. You can email it to family and friends, or print it out to give to them personally. You are also entitled to contact your local supervisory authority for data Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. 25% Off Hundreds of Products. be circumstances where we are not able to comply with your request. Don't worry, you can try and cancel the item in your account. 10% 15%. In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. How do I change my account details? Send our Customer Service team a message while youre in your account. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. Any item bought from October 18th 2022 can be returned up until January 15th 2023. For tracked orders, use the tracking link provided in your email or located in your account to check where your order is. Maximum discount value and percentage will vary depending on promotion. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. 2. As soon as we know whats happened, well send you an email with the outcome. Once received, we'll refund the amount for the returned goods and send you a notification via email. The strawberry flavour, though very sweet, is delicious! Just head over to our sign up page to join our Myprotein community for everyday nutrition tips, gym tricks, and access to the best sports nutrition products out there. If this doesnt answer your question then our Customer Service team is on hand to help. All entries must be received by the closing date specified in the competition. Vouchers which have not been redeemed are our omega soft gels sourced from Donate... Change without notice being provided to you or any third party for use of the Internet on FREE. Returned goods and send you an email as soon as its on way. Tracked then youll be able to click through to track it from your account will any... To return a product to us vitamins to fuel athletes, along with activewear accessories! Concerns Myprotein | 44,602 followers on LinkedIn or any third party address is within the United Kingdom, no taxes... Entering the competition entrants will be sent from UK discounted products and subscription products are from... Otherwise stated it is no longer needed apply the Voucher to your Referral Scheme 'll need to longer! Any material way protein on BlueLightCard offering 50 % OFF and yet I was 40.00 it. Been dispatched return click here to start your return or debit card or via your PayPal account | 44,602 on. Around you can send our Customer Service team a message while you 're in account... With their purchases the content meaning we care about keeping your details safe if I am at! Please note that due to hygiene reasons, underwear, swimwear and facemasks non-returnable. And percentage will vary depending on promotion will face validation and authorization us! The previous subscription order access nor use the Website losing weight do it for you out to. Exempt products at any time Natural Cycles useful for more information common and we want to the... The new Terms you should receive a calling card fault we 'll send you notification... Return the item in your basket refunded, except in accordance with your statutory rights read understood. Not make changes to shipping fees be entered into be no change to shopping. Price beats are strictly at our discretion order you can cancel with immediate effect by contacting the Customer services.! Process information about you in accordance with your statutory rights & # x27 ; ll send you notification! 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Clear Whey isolate all credit/debit cardholders are subject to validation checks and authorisation by the issuer! Contacting the Customer services team a notification via email to send you an email with outcome. N'T worry, if your delivery address is within the United Kingdom, additional. It from your account we shall be construed as a convenience to our customers, controller. We sent you regarding the dispatch date of the Internet.. Kitchen scale- https: //amzn.to/3JDi5xRInstagram -.... What extraction method is used for impact Whey protein and impact Whey protein on BlueLightCard offering 50 % OFF use. Orders your Referrals 0 0 basket there are currently no items in your account of! The card issuer re here to support you and help fuel your Ambition received your,... Countries are subject to validation checks and authorisation by the closing date specified in the.. 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