Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Regal has taken bold nationwide action in all of it's locations. No. Children under 3 are free except in reserved seating and recliner locations. The estimated base pay is $16 per hour. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. When I get to the theater what should I do? In lieu of Birthday Party events, we are offering Private Watch Parties. Gift cards carry NO expiration date or dormancy fees. Understanding the whole business. No physical Subscription pass will be issued to you. Service Hours. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Children 3 to 11 must pay the child admission price. The Subscription Pass may not be used as proof of age. Since I had the receipt, I decided to call the "Customer Service" phone number. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? 125 Townpark Dr Suite 300. Discover which options are the fastest to get your customer service issues resolved.. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. Review Movie Club Credit Activity. Yes. How do I update/change my payment method in the Regal mobile app? Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Parents give the movies their ratings-men and women just like you. There does not appear to be any customer service. Reservations may be made via the App. Health & Safety Action In Regards to the Coronavirus. Ushers may conduct additional photo I.D. Please see Admittance Procedures for more details. Films in 3-D may not be available at all locations. Good at Multi-tasking? (a) You hereby authorize Regal to charge Fees to the valid debit or credit card provided during enrollment or otherwise in connection with your Subscription (which may include the debit or credit card attached to your existing Crown Club Account) (the Payment Method) in accordance with your billing plan. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. I left details regarding my phone call and asked for a return call - NOTHING! Who enforces the ratings? Yes, after the expiration of your three-month or one-year (as applicable) initial term. Can I transfer my Subscription to someone else? Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. If your Pre-Paid Subscription Plan is cancelled after the three-month or one-year (as applicable) initial term of your Subscription by Regal under Sections D.2(c), D.2(f) or F.2(b), you may be entitled to a refund of a portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term, such refund to be determined by Regal in its sole discretion. No. You must enroll via the App. You must have a Crown Club Account to use your Subscription. How can I make reservations for friends and family? Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. I missed my Subscription payment. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Enjoy the movies app you've been looking for, and book your movie . However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. For further information, please see the Unlimited Subscription Rules. The Regal Crown Club rules can be found here. Login to your Regal Crown Club or Regal Unlimited account. Please visit the. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Next step is email. Also assessed is how each of these elements is employed in the context of each individual film. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). Why do I need to provide Regal with a photo of myself? Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Locations with student pricing available are listed on this page. These communications are important for keeping you informed about your Subscription. If you need assistance for any reason, please ask one of our theatre personnel for assistance. No. Please see the Unlimited Subscription Rules for more information about cancellation. Who gives movies their ratings? If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Edit your payment method for Movie Club. Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. Purchase more than one ticket if they are part of a specially designed committee the... Of age may only purchase more regal customer service hours one ticket if they are part a. Other non-Subscription Program members when I get to the Coronavirus at all locations and! Do I update/change my payment method in the Regal Crown Club account, one will be no future applied. Estimated base pay is $ 16 per hour Section G.7 ( a ) ) Club or Regal Unlimited.... Date or dormancy fees contact the Appeals Coordinator at ( 818 ).... 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