You will find pictures of the various card types on the WMATA website. If the issue youre having is listed on this page, fill out and submit the related form. Reload Your Fare Card. [155][156], The MTA started allowing front side advertising in 2012. Can I use my Go-To Card and a SuperSaver Stored Value Card together to pay my fare? Tokens would be phased out, but for the next two months they acted as $1.50 credit towards a $2 bus ride. We recommend updating your browser to the latest version. Please reach out with our contact form with the Fare Vending Machine Number and your MetroCard serial number, and we will get this resolved. App, API Resources for Dimensions: 2.125 by 3.375 inches (5.40cm 8.57cm); 10 mils (0.010in) thickness, subway to subway between the Lexington Avenue59th Street (. Since you can't currently check your Metrocard balance online, you'll need to go to a subway station or check your balance on the bus. A Senior & Disabled Reduced-fare EasyPay (automatic refill) card is also available. Children under 44" tall ride for free with fare-paying rider; limit is 3[75] except for NYC Ferry. Student MetroCards are allowed on the New York City Subway, non-express MTA buses, and the Staten Island Railway. 2020 Metro Transit, Guaranteed Ride No. To learn how to check the balance on other types of Metrocards, keep reading! The DOE issues different colors of cards to students who live in New York City. Brooklyn, NY 11201. [137][138] The new fare system would be rolled out on a limited basis in May 2019. Valid weekdays 6:00 am to 7:00 pm during the school year, for travel to and from school only. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Failure to do this may result in a delay in receiving additional . [91], When a Uniticket is purchased on the Long Island Rail Road or the Metro-North Railroad, passengers traveling to a valid Uniticket station may transfer to a local bus at that station without paying an additional fare. Visit the Metro Transit store with your card and payment; ticket machines also available at Metro Transit Service Centerlocations. [53] Because of these limitations, SingleRide Tickets are not frequently used, having been used by only 3% of subway riders in 2009. Press the F button (Go-To Card). Metro and SmartLink Information", "Nassau Inter-County Express Fares & Passes", "Citywide Ferry Plan Will Not Integrate With MTA's MetroCard for Transfers", "Everything you need to know about NYC's new citywide ferry", "NJ Transit takes a small step toward getting its own fare card, similar to NYC", "NJ Transit takes first step to put a fare card in riders' hands by late 2024", "NYC Ferry Ticketing Information & Fares", "Q70 bus to LaGuardia to be free, Hochul says", "MTA/New York City Transit- Staten Island Railway", "PATH Frequently Asked Questions & Help Center | Port Authority of New York and New Jersey", "Nassau Inter-County Express Ticket Books & Fares", "Nassau Inter-County Express Purchase Tickets", "Introducing the weekly fare cap with OMNY", NICE bus schedule for N6 (Local) and N6X (Express) 'Fare Information', TappanZEExpress schedule, transfer connections, Hart "Fixed Route Fares" under 'Connecting Bus Systems', "Fixed Route Fares Town of Huntington, Long Island, New York", "MTA ends free transfer between overlapping Brooklyn subway stations", "Press Release MTA Headquarters Next Phase of L Project Construction Starts Tonight Much of Tunnel Construction Work is Well Underway", "Preparing for Climate Change: Protecting the Coney Island Yard", NICE bus schedule for N6 (Local) and N6X (Express) 'Fair Information', "MTA/New York City Transit - MetroCard Vending Machines", "Transit & Bus Committee Meeting December 2015", "Bx12 Select Bus Service One Year Report", "A Bronx Tale: Bus Rapid Transit in New York City", New York City Department of Transportation, "MTA/New York City Transit - MetroCard Bus and Van", "MTA/New York City Transit - Selling MetroCard", "The NYC Subway Trial - FAQs (MasterCard)", "London's contactless fares system to power New York's subway, bus and rail journeys", "Licencing London's contactless ticketing system", "MTA to solicit proposals for 'New Fare Payment System,' taking first step in finding MetroCard replacement", "MTA Looks to Replace MetroCard With System Using 'Contactless Media', "Capital Program Oversight Committee Meeting November 2018", "Golden: Assembly Inaction Allows MetroCard Swipe Scam to Continue in New York", "MetroCard Dispensers Breaking Down, Victims of Tampering and Their Own Success", "Selling MetroCard Swipes Remains Illegal, and a Way of Life", "Article 170 - NYS Penal Law - Forgery | Forged Instrument", "An Urban Outcast on the Digital-Legal Frontier", "The New York City MetroCard turns 20 in pictures", "MTA issues commemorative Super Bowl Metrocards", "MTA | Press Release | MTA Headquarters | Brooklyn Nets Celebrate 2014-2015 Season with MetroCard Branding", "Supreme-Branded Metro Cards Have NYC Shook", "The MTA's Supreme-branded MetroCard is a hot commodity", "The MTA will sell "I Love NY" MetroCards in remembrance of Sandy", "Limited Edition 'Game Of Thrones' MetroCards Available At Grand Central Starting Tuesday", "Limited-Edition 'Game of Thrones' MetroCards Hitting NYC", "Limited Edition MetroCards Feature 9/11 Emergency Responders At Ground Zero", "New MetroCards pay homage to heroes of Ground Zero recovery efforts before opening of the 9/11 Memorial Glade", "MetroCards to Show Vivid Reminder of Ground Zero: Recovery Workers After 9/11 Attacks", "Everyone on board the Pride train! This will reveal your serial number and product key. [116] Additional out-of-system transfers are added on a case-by-case basis, usually whenever a regular transfer is unavailable due to construction. Participants should login to their SmarTrip account to make sure their contact information is up to date. This is very important! If your card type does not match one of the patterns above, your card does not need to be replaced at this time. wikiHow is where trusted research and expert knowledge come together. [71], An emergency MetroCard is carried by police officers, firefighters, and emergency medical personnel while on duty so they can access the subway system during an emergency.[72][73]. Ask the station agent for a postage-paid Business Reply Envelope. Fair Fares NYC helps low-income New Yorkers save 50% on public transportation including subway fares, eligible bus fares, and Access-A-Ride paratransit trips. If you have a Pay-Per-Ride card, you can also look at the balance every time you swipe your card at the turnstile. If your Go-To Card or pass fails to work on a bus, use another form of payment. You can also speak with an OMNY customer service representative by calling 511. Due to the COVID-19 pandemic, Metro Transit will only be processing orders for NEW Go-To Cards on Mondays, Wednesdays and Fridays until further notice. Fair Fares participants need to submit documentation that validates participation in Fair Fares (by submitting a photo of a valid Fair Fares MetroCard and entering the Fair Fares MetroCard serial number in the application or, if the Fair Fares MetroCard serial number is illegible, by submitting a screenshot of your Access HRA account showing . Staten Island Railway fares are collected only at St. George and Tompkinsville stations (in both directions). Cards can be refilled in 1 cent increments at station booths (formerly called token booths), and in 5 cent increments at vending machines. She will report the card missing and have it tracked using the number on the back. MIFARE Plus is a replacement IC solution for . Follow our simple tutorial to start! Read Metro Transit's terms and conditions. After a year, you need to send your card to Customer Claims: MetroCard Customer Claims [136] MTA expects to spend at least six years rolling out the system, with new electronic readers and vending machines. For buses and trains, you can prepay or get passes for 1 day, 7 days and 31 days. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. [64] In Nassau County, Student MetroCards are issued by individual schools which have pre-paid for the cards. The gold MetroCard keeps track of the number of swipes at a location in order to allow those same number of people to transfer at a subsequent location, if applicable. What happens if my Go-To Card doesnt have enough value to pay the fare? In March 1990, the MTA board voted to allocate funding for the magnetic fare collection system. Depending on the system, you may be able to check your balance online, at the station, while boarding the transportation vehicle, or by calling an information line. The following fare increases were implemented: On February 27, 2005, another fare hike occurred: On April 1, 2007, MetroCard started to be accepted by the Westchester Bee-Line Bus System as all of its buses were now equipped with new fareboxes that could accept MetroCard.[26]. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. A comprehensive listing of neighborhood MetroCard merchants can be found on the MTA website.[129][130]. Minneapolis/St. An official website of the United States government Here's how you know. The MetroCard, meanwhile, costs $1 and offers weekly and monthly discounts among other reduced-fare options. the bonus for a pay-per-ride MetroCard was increased to 11%. Each MetroCard has a ten-digit serial number imprinted on the back of the pass near the magnetic tape. Subway, Staten Island Railway, Roosevelt Island Tramway, or local/limited/Select bus uses, cost $2.75 per trip and usually allow one valid transfer, though two transfers may be allowed depending on which routes are being used (see below). Develop the tech skills you need for work and life. MetroCard: Automating New York Citys Public Transit System. Self-identified hackers have had success decoding MetroCard data by treating Metrocard contents as sound, and converting its contents to binary using a computer sound card, inferring the role of data fields by comparing MetroCards with known properties, and developing custom Linux software to decode MetroCard data. These blue cards are now collector's items. 's Crisis", "MetroCard swipe to stay $2.75 after MTA rejects fare hike, slashes pay-per-ride bonus", "Bye Bye Bonus: What You'll be Paying for MetroCards Starting Sunday", "Caught inside the black box: Criminalization, opaque technology, and the New York subway MetroCard", "Murder Case Dropped After MetroCard Verifies Alibi", "205 More Buses Ordered To Handle Free Transfers", "Sighting a Rare Breed at Subway Turnstiles: The Single-Ride Rider", "MTA Staten Island Railway Fare and Transfer Information", "How to Ride the Bus", under 'Making Connections', "MTA Approves Full-Fare MetroCards for City Students", "MTA authorizes full-fare MetroCards for NYC students", "Application for MTA Reduced-Fare MetroCard for Senior Citizens (65 years or older)", "Fare level of anxiety: Getting senior MetroCards is a chore", "Frequently Asked Questions About the Program", "Free MetroCards for cops barely used, though free student passes may go", "Everything you need to know about fares and tolls in New York", "No More Free Train Rides For Staten Island Residents", "PATH Train fares. The best way to tell if you need to replace your card is to check the serial number on the back. As many as 400,000 of the old cards were in active use prior to the pandemic, affecting a small percentage of the six million SmarTrip cards that were in active circulation at the time. Visit the MetroCard Customer Service Center or any MetroCard bus or van to report your MetroCard lost or stolen. At the Command Prompt, type the following command and then press Enter: wmic bios get serialnumber You'll see the computer's serial number displayed beneath the text "SerialNumber". MTA and other transportation authorities in the region said they would eventually implement it system-wide. [151], For much of the MetroCard's history, images were printed only on the back side of MetroCards. through your online metroCARD account in person at the InfoCentre at the Adelaide Railway Station by calling the InfoLine on 1300 311 108. The Metrocard info line is: 1 300 311-108 3 Locate a Metrocard information center. More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. The transfers must be made within two hours in order or in reverse order, unless otherwise specified. 202.962.2033, TRANSIT POLICE If I dont use the card for a while, will it still work? You are using Internet Explorer. 130 Livingston Street By using our site, you agree to our. Typically this is done only when cards are lost or stolen, but if circumstances permit, the number can be used to track use of the card for other reasons by using an MTA Freedom of Information Law (FOIL) request. Transaction receipts display the 20 most recent card charges. We use both Courtesy Passes and GO Tickets to honor our pledge to keep you moving. For an iPad (cellular model), click Serial Number to find the CDN, IMEI/MEID, and ICCID. You can purchase a MetroCard to use for yourself or your school-age child. The MetroCard has a magnetic stripe, but both the track offsets and the encoding differ from standard Magstripe cards. To confirm this: 1) Log in to your SmarTrip account; 2) Click on the card number that you use for SmartBenefits; 3) Scroll down to the SmartBenefits section; 4) If the benefit status is Deactivate-Pending, then contact customer service and request a 'SmartBenefits refresh'. Record your cards serial number and keep it in a safe place or register your card for free. In Settings, tap About > Model & hardware, and look for your Serial number. Most MetroCard claims can be filed online. Schools must record the serial number of each MetroCard provided to each student, and deactivate and quickly replace lost, stolen, or non-working MetroCards. [9] Three months later, the New York state legislature voted to allow the MTA to proceed for its plans for the new system. The metal may keep your card from being read properly. EasyPay: Automatically refills for your MetroCard, Everything you need to know about fares and tolls in New York, Problem with a MetroCard? The BxM4C Bee-Line Bus deducts $7.50 per trip, and no free or discounted transfers are allowed to or from that route. We'll send you an email each quarter to remind you to complete the survey. [98], Starting February 28, 2022, Monday-to-Sunday capping applies on OMNY. The MetroCard is also accepted by several partner agencies: Nassau Inter-County Express (NICE), the PATH train system, the Roosevelt Island Tramway, AirTrain JFK, and Westchester County's Bee-Line Bus System. The minimum purchase for a pay-per-ride bonus rose to $8. [12] The MTA opened a request for bids to furnish and operate the farecard system, and Cubic Transportation Systems offered the lowest bid at $100 million. Although the PATH charges $2.75 as well, it does not offer any free transfers. The date is located at the upper left corner on the back of the card. Please indicate the type of your card by matching the serial number on the back of your card with the pattern that is circled on the images below. Reduced-Fare MetroCards (in any variety) are also not accepted at PATH stations. [3] This contactless system was originally developed by Transport for London at a cost of 11 million (at the time equivalent to around $14 million),[135] before being licensed to Cubic for worldwide sale. Metro is phasing out use of the cards in conjunction with the year-long rollout of new faregates in stations starting as early as June and new bus fareboxes next year. A 2004 press release from New York State Senator Martin J. Policy, Transit Oriented If you need help with something in person, you can book a time to come to our Customer Service Center. [132] This smart card system was intended to ease congestion near the fare control area by reducing time spent paying for fare. This ticket allows you to continue your trip during the hours of scheduled maintenance or construction. If you have special requests such as paying for more than one fare use the buttons and menu screen to the left of the Go-To circle prior to touching the card to the reader. I have a multi-day pass and stored value on my card. To reactivate your card, bring it to a Metro Transit Service Center. Select Add Stored Value or Add 7-Day or 31-Day Pass, then use the screen to choose the amount or type of pass you want to add. An EasyPayXpress account is opened with either $30 or a 30-day unlimited balance of $121. The fee incentivized riders to keep and refill their existing MetroCards, undermining the vast supply of discarded spent MetroCards from which swipers previously drew as their stock-in-trade. For iPhone, click Phone Number under your device name or the device model to find the IMEI/MEID and ICCID. Free shipping for many products! 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